Terms & Conditions

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Online Ordering

By ordering off our website you agree to the following terms and understand that you are placing an order for goods and/or services. You agree to be legally bound and to abide by the following terms. If you do not agree to these terms, this transaction is null and void. Innovations Plus reserves the right, at anytime, to change, modify, alter, or update the terms and conditions, as deemed necessary. By accepting this document, you also agree to follow the terms and conditions set forth by those changes. Any changes or modifications are effective immediately upon notice thereof, as published and/or posted on our website. Thread, ink and garment colors may display differently from screen to screen.

Profanity Policy

It is the policy of Innovations Plus, that we will not produce or letter anything requested by an individual, group or organization containing profanity or lewd images of any kind. This includes the use of vulgar language, derogatory comments, references to illegal activity, disguised profanity or any other language/images deemed inappropriate by Innovations Plus.  This policy is non-negotiable.

Returned Checks

Innovations Plus charges a $30.00 fee for any returned checks. Any fees, legal or non-legal, occurred in the collection process will be charged to the party responsible. Orders placed using credits cards/debit cards are also subject to this policy.

Returns or Cancellations

Completed orders are final and cannot be returned or exchanged. 


Blank merchandise orders may be cancelled before shipment is made. A 50% restock charge will apply on cancelled blank merchandise orders. Embroidered, decorated, or personalized items may only be cancelled prior to production. A 50% charge will apply on cancelled orders prior to their decoration. 


Decorated items cannot be accepted for return unless defective, damaged or incorrect items were shipped.

Customer Supplied Apparel

Our embroidery and screened prices are higher on customer supplied apparel and we do not replace apparel that may be damaged during the production process.